Privacy Policy

Twins Lawn Service ("we," "us," or "our") respects your privacy. This policy explains what information we collect from clients and prospective clients, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, such as your name, service address, email address, and phone number, when you request an estimate, sign up for service, or otherwise communicate with us.

How We Use Your Information

We use your information to schedule and provide lawn and landscaping services, send service-related communications (appointment reminders, job updates, invoices), and respond to your inquiries.

Text Messaging (SMS)

If you provide your mobile phone number and opt in to receive text messages from us, we will use it to send service-related messages such as appointment reminders, job status updates, and account notifications.

• No sharing of mobile information: We do not share, sell, rent, or otherwise disclose mobile phone numbers or opt-in consent data collected for SMS purposes with any third party for their own marketing or promotional use. Mobile opt-in data is not shared with any third party for any purpose that falls outside the categories below.
• Message frequency: Message frequency varies based on your scheduled services and account activity.
• Message and data rates may apply. Carrier message and data rates may apply to any text messages we send or you send to us.
• You may opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms & Conditions for full program details.

Sharing of Information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (e.g. payment processing, scheduling software), and as required by law. Text messaging opt-in consent and mobile phone numbers are never shared with third parties for marketing purposes, as noted above.

Your Choices

You may opt out of text messages at any time (reply STOP), and you may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Us

Questions about this policy? Contact us through your account representative or at the contact information provided on your invoice or service agreement.